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Arena Information

Official Release | September 21, 2002

All Santa Cruz Warriors Home Games are played at Kaiser Permanente Arena, located at
140 Front Street, Santa Cruz, CA 95060.

For Kaiser Permanente Arena Parking Information CLICK HERE

For the Kaiser Permanente Arena Events Calendar, CLICK HERE.

 

Services & Amenities

Food & Arena Concessions
Kaiser Permanente Arena is happy to partner with Whiting’s Food that will be served at every Santa Cruz Warriors home game.  For a list of the full concessions menu  CLICK HERE .

Box Office Hours
Kaiser Permanente Arena’s box office is open 1.5 hours prior to tip-off. 

Scoreboard Messages
Surprise that special person in your life with a personalized scoreboard message at a Warriors home game! For just $50, you may wish a happy birthday, celebrate a special occasion, welcome a loved one to a game, and even propose marriage! A limited number of scoreboard messages are available each game, so reserve your space today. All scoreboard messages must be received by 12 p.m. two (2) business days prior to the game requested. All messages will appear during halftime. To reserve your Warriors Scoreboard message, call us at 831-713-4400 to speak with a Santa Cruz Warriors Representative.

Lost & Found
Lost and found articles can be redeemed from the Kaiser Permanente Arena box office. All unclaimed lost and found items are stored for 30 days. After 30 days all unclaimed items will be donated.

Seating Map
CLICK HERE for an interactive 3-D seating map of Kaiser Permanente Arena.

Will Call
The “Will Call” windows open 1.5 hours prior to tip-off of each home game. The “Will Call” windows are located at the Kaiser Permanente Box Office on the Front Street side of Kaiser Permanente Arena. Picture identification is required to pick up any tickets. Will Call does not have a phone number; it is only a drop off and pick up point for day of game tickets.

Arena Policies

Alcohol
Beverages and/or food of any kind may not be brought into Kaiser Permanente Arena. Alcoholic beverages are available at concession stands, beverage carts and clubs throughout Kaiser Permanente Arena.

Animals
Trained guide dogs or other service animals assisting guests with disabilities are permitted inside the stadium. All other animals are prohibited.

Backpacks, Bags & Purses
The Warriors and Kaiser Permanente Arena staff are committed to ensuring a safe and fun environment for all fans. AS A SECURITY MEASURE, COOLERS, BACKPACKS AND OTHER LARGE BAGS ARE NOT ALLOWED INTO Kaiser Permanente Arena. Bags permitted must be smaller than 14″ x 14″ x 6″ in size. Kaiser Permanente Arena will deny entry into the facility to those who carry any of the items larger than this size until they are stored elsewhere by the ticket holder. The Warriors or Kaiser Permanente Arena will not assume the responsibility for the storage of any of these items.

Cameras
Cameras with lenses less than 3 inches in length are permitted, but the use of a flash is not allowed. All types of video and audio equipment are not permitted in Kaiser Permanente Arena.

Children’s Admission
A ticket is required for all children 24 months and older. Children under 24 months are complimentary and are allowed to sit in the lap of an adult with any general admission ticket.

Door’s Open
Kaiser Permanente Arena opens 60 minutes prior to tip-off for all home games (Example: 6:00 PM. for a 7:00 PM start).

Food & Beverages
Food and/or beverages of any kind may not be brought into Kaiser Permanente Arena.

Guest Conduct
The Santa Cruz Warriors strive to provide an entertaining and safe environment for all of our patrons. Fans who are found guilty of public intoxication, using offensive language, throwing objects or any other behavior deemed by Warriors or Arena Guest Services Representatives as disruptive or dangerous in nature are subject to ejection from Kaiser Permanente Arena. The Warriors also adhere to the NBA Fan Code of Conduct, which sets forth expected standards of decorum for all fans attending NBA games.

Prohibited Items
The following items are prohibited from Kaiser Permanente Arena. All items are subject to search:
• Weapons of any kind
• Bags larger than 14″ x 14″ x 6″
• Backpacks of any size
• Outside food or beverages, including liquids of any kind
• Hard-sided containers, including bottles, cans, flasks, cooler and thermoses
• Illegal drugs
• Electronic Cigarettes

• Any size pole or stick
• Fireworks
• Artificial noisemakers of any kind
• Projectiles, including inflatable balls and Frisbees
• Still cameras w/lenses longer than 3″
• Video cameras
• Laptop computers
• Laser pointers
• Large radios
• Portable Chairs
• Scooter, bicycles, roller-skates and skateboards
• Strollers
• Non-service animals
• Inappropriate attire or signage
• Any item deemed by Management to be dangerous, inappropriate or disruptive to other fans’ enjoyment of the event.

Re-Entry Policy
Re-Entry to Kaiser Permanente Arena is permitted with the presentation of valid game-day ticket.

Signs & Banners
Signs, flags and banners less than 11″ x 17″ are permitted inside Kaiser Permanente Arena, as long as the information contained on them is not politically, religiously, or commercially motivated and do not carry obscene messages. Warriors and Arena Guest Services Representatives reserve the right to ask any fan to remove a sign or banner from Kaiser Permanente Arena.

Smoking Policy
No smoking of any kind is permitted in Kaiser Permanente Arena (including electronic cigarettes). Patrons who fail to comply with this policy may be subject to ejection from Kaiser Permanente Arena.

Wheelchairs
Wheelchairs are permitted at Kaiser Permanente Arena.